Shipping & Delivery Policy
Effective Date: [Insert Date]
At SpeakWithAmi, we are committed to ensuring clarity and transparency in how our services are delivered. Since our business focuses on professional coaching, training, and consulting, all services are delivered digitally. This policy outlines how customers will receive access to their purchased services.
1. Nature of Services
- SpeakWithAmi provides executive coaching, training programs, workshops, and digital learning resources.
- We do not ship any physical goods. All deliverables are provided online, through digital communication channels such as email, WhatsApp, Zoom, or other virtual platforms.
2. Service Delivery Timelines
- One-on-One Coaching: Session schedules will be confirmed within 24–48 hours after successful payment.
- Workshops / Group Programs: Participants will receive event details (time, date, and access link) at least 24 hours before the session begins.
- Digital Resources (if applicable): Access to workbooks, recordings, or supporting materials will be shared via email or downloadable link within 24 hours of purchase or session completion.
3. Confirmation & Communication
- After successful payment, customers will receive a confirmation email with booking details.
- Session links and reminders will be sent via email or WhatsApp to ensure smooth participation.
- If you do not receive confirmation within the stipulated time, you are encouraged to contact our support team immediately.
4. No Physical Shipping
- Since SpeakWithAmi does not sell tangible products, no shipping charges apply.
- Customers will not be asked for delivery addresses, except when required for billing purposes.
5. Customer Support
If you face any issues in accessing your purchased service, session link, or digital resources, please contact us:
SpeakWithAmi
📧 Email: [Insert Official Email]
📞 Phone/WhatsApp: [Insert Business Number]
⏰ Support Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST
6. Exceptions & Delays
- In rare cases of technical difficulties (such as email delivery issues, internet outages, or platform failures), delivery of session details or resources may be delayed.
- We will take all reasonable steps to resolve such issues promptly and ensure you receive your services without undue delay.